All ideas

For managers this report will be helpful in dealing with daily voicemails for reps/users. Monitors who has read or unread their voicemail inbox.

I like to record my meetings with desktop sharing as a resource for something done. It would be nice to be able to change the name of the video as it will have my name meeting by default and If i forget to change the name of the meeting. This woul...

the new app doesnt show caller id. the new app is to wide . the old app was about 3.5 inches wide so i could leave it up and monitor all my calls.

Please add tan and brown as options for hands and people emojis. There are only whites available and that's a huge oversight.

Please add the Conversation Stream feature from the "classic" ring central app into the new ring central app so that all of your team and direct messages are sorted in 1 list (instead of being separated into a list of direct messages and a list of...

Ability to download a report that looks like the dashboard to a PDF instead of only being able to download to an Excel spreadsheet.

So it can be left on and can view whos is on the phone, talk time, and number of dials. without needing to refresh and pick date and then submit every time.

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...

This will allow you to work on other duties, or make outbound/follow up calls without missing a call that was suppose to go to you.

Currently, inbound calls to the Contact Center with no caller ID displays as our main company number. We would like to change this to display Blocked Call.