All ideas

Company names are longer than 15 characters and often contain & as part of the name

I believe Zoom now allows users to spotlight multiple speakers at the same time, which makes a conversation more engaging when you have a panel in progress. Could this feature be added to RingCentral Meetings?

I have a call center where all phones ring simultaneously. There are known GOOD and BAD inbound calls. The bad ones get missed because the agents dont want to talk to them. We need the ability to block the Caller ID so all calls look the same

This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...

I would like to see the status of selected agents. Adding a filter option to only see selected agents by name, by department or by job title.

Having recent meeting IDs in the very helpful for meetings that occur regularly. The old app had the last 5 or so meeting IDs available in the drop down, and that would be good to bring back.

Line of Business Analytics - Monthly Call Flow stats Would love to be able to have the option download this chart in a .pdf format so the chart can be presented.

When a text message is received, the notification email refers to the RingCentral app for replies: "To reply using the RingCentral app, click here ." If an additional reference and link to using the RingCentral webpage for replies in lieu of the a...

In a video meeting, I turned on auto-transcription and made a recording. I see in my meeting playback that there are auto-generated items: brief summary, keywords, summary, topics, and highlights. This is a very impressive and generous feature set...

Currently Queues offer a "interrupt" feature that breaks into the music of a caller waiting in the queue. Some systems refer to it as a comfort message. Current Scenario: Elevator music is playing... It pauses, and a voice says, "Thanks for waitin...