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SMS box suggestion for phone APP in Pipedrive

Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my ...
Maurissa McGeary about 1 year ago in RingCentral Integrations 0 Needs more information

Option to disable ALL audio enhancements

I post-process my microphone input externally. I did notice there is an "original sound" setting but I am doubtful this applies to noise suppression. Please provide the option to remove ALL voice processing within the RingCentral app.
Christian Mindo about 1 year ago in RingCentral Meetings & Webinar 2 Under review

DND setting to INCLUDE notifications

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...
Steve Yerkes about 1 year ago in RingCentral Mobile App 0 Under review

Add the Session ID column to exported Expanded All - Detailed Call Log Reports

When working with the data that can be exported from the system's Call Log Report that is in Detailed view and with All Expanded, there is no way to currently group the lines together. Please include for each call the Session ID that shows up when...
Sasha Madfes about 1 year ago in RingCentral Admin Portal 0 Under review

Request for RCV to have 10digits code

RCV to have 10digits code
John Lachica about 1 year ago in RingCentral Video 0 Under review

Hot Desk Phone: Selecting a number to assign to the phone.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.
Kyle Hogentogler over 2 years ago in RingCentral Phone 1 Future consideration

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny over 2 years ago in RingCentral Web/Desktop App 0 Future consideration