Customer Ideas Portal

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.

Would make life easier if you could press the time in the events and it make the event on the same time and date like it used to be. As well as to show the actual day ex. Monday, Tuesday while looking at day to day Calender.

We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.

Currently, if one user on the account is in a remote meeting, another cannot have their own separate meeting going at the same time. This makes it difficult for our staff to schedule remote meetings with clients as we have to work around each othe...

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/

My team is a very effective team. If we were to get somebody who repeatedly gets anon callers but nobody else does, is there a way to track the caller? Maybe general location such as city or state? I have no way of tracking a slacker if they join ...

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...

Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transf...