Customer Ideas Portal

I would like for a call queue to automatically route calls to certain queue members by the caller's zip code.

I believe Zoom now allows users to spotlight multiple speakers at the same time, which makes a conversation more engaging when you have a panel in progress. Could this feature be added to RingCentral Meetings?

Just like with the RingCentral Phone function, where the user can choose how their Caller ID shows up (as their actual number, or as the company's number, or as "Blocked"), it would be useful to have that option in the Fax functionality. Currently...

When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral a...

It would be nice is there was a way to setup what happens to a call during Business Hours vs Afterhours. Rather that is emailing different people/groups or rolling a call to different places

PDF for easy reading and better formatting. Improve excel formatting on subscribe reports. Its not easy to see all the data at once, going down the column one by one.

when in the Call Queue Pick up HUD there needs to be an alert notifying you that another person is calling in if you are taking calls for several offices. The notification on the screen now is to small and often missed and there is no alert or sou...

Requesting a toggle feature or role adjustment for a group manager not to edit settings of a member of a group. Also requesting to have multiple managers assigned to a group.

Company names are longer than 15 characters and often contain & as part of the name

I have a call center where all phones ring simultaneously. There are known GOOD and BAD inbound calls. The bad ones get missed because the agents dont want to talk to them. We need the ability to block the Caller ID so all calls look the same