All ideas

Please add 5 minute increments in the office hours times. This way I can close my office phones 5 minutes before we close VS at 5pm. I would like to have my phones stop at 4:55 pm.

We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.

We would like to have the ability to compare KPIs day over day for the previous week. For us it is showing missed call % by user for each day of the week so we can track trend

My team is a very effective team. If we were to get somebody who repeatedly gets anon callers but nobody else does, is there a way to track the caller? Maybe general location such as city or state? I have no way of tracking a slacker if they join ...

The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.

I continually forget that I added a custom status like "available on cell only" or even Out of Office. I can't see my status unless I go up to check it. It would be great if that share status messaging was just there like the dot color is.

Right now the IVR default settings for the greeting is for it to be played three times before transferring the call to the next step. Is there a way you could change that to a single playback?

Have an option to deactivate fax for users account

It would be great if a setting can be added to change which notifications cause the RingCentral Taskbar Icon to have a red dot. For those larger companies that have company wide Teams, it would be ideal to have a setting where the Red Dot Taskbar ...

if you are an admin of the contact center, you should be able to login and view the dashboards etc.