All ideas

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...

the "office@hand Phone" app allowed the user to send a fax by either choosing a file to attach or scanning the document dirctly into the body of the message. The new "At&T office@hand" does not give the option to scan directy for the fax. this...

I believe Zoom now allows users to spotlight multiple speakers at the same time, which makes a conversation more engaging when you have a panel in progress. Could this feature be added to RingCentral Meetings?

Because the "Department" field can be useful for filtering users and reports, allow administrators to manage the department names and provide a drop-down pick-from list in the user configuration.

The shades of blue on the charts and graphs in the Adoption and Usage Report are extremely challenging to differentiate. Please alter to the colors to make the information more accessible to people with vision issues.

We would like to have an option to prevent phones/numbers in our company from calling non toll-free numbers because none of our employees have a need to call non toll-free numbers and not even having the option to call non toll-free numbers would ...

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...

My client inserted his home address into the emergency, 911, address field during temporary setup. We now want that address removed from the system.

I would like for a call queue to automatically route calls to certain queue members by the caller's zip code.

I have a call center where all phones ring simultaneously. There are known GOOD and BAD inbound calls. The bad ones get missed because the agents dont want to talk to them. We need the ability to block the Caller ID so all calls look the same