Customer Ideas Portal

Many Financial Advisors use your service as a compliant approved product. WealthBox is gaining in market share for CRM's with leading Financial planners. A direct interation would make adoption and retention with Ring Central much stronger.

My daughter plays softball and I want to put one up

One of my clients uses ringcentral. I dread being the first caller to one of their conference calls, because the default hold music is repetitive and (totally my opinion) awful. I may be the only person in the world that doesn't like it, but in th...

It is imperative that RingCentral become compliant with the STIR/SHAKEN protocols in Canada to authenticate and verify caller identification information for IP-based voice calls. The Canadian market regulator, the CRTC, in a decision dated 6 April...

An a nurse we receive many orders using RC. If we were able to copy text from RC and paste into patients chart it would save time and decrease errors.

We are using an exchange outlook web app that looks like everyone else, but it is private to our server and does not go thru MS365. I need to integrate the ring central scheduler on that platform now that RCM is retiring

Even dispatchers need a lunch break. Currently if an extension is assigned to a Pickup Member for a call queue, notifications that a call is available to be picked up still occur when the ext is set to DND. There is no way to silence the notificat...

our account manager provides us with a graph that shows Toll-Free vs Local calls, this is very helpful information. It would be nice to have this accessible at the customer level, it would allow for quicker access so that we do not have to wait fo...

Allow call FORWARDING (not TRANSFER) from one soft endpoint to another. The older Ring Central Phone app had this. The new Ring Central Desktop app does not. Removing existing features from a new product seems counter-intuitive.

This would be very useful to any place that has a group of people to answer phones. For example we have 5 people that can answer anytime someone calls our office. 2 of those people only do it if others are gone from work, so it would be nice for i...