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Super Admin Access to Disable Message Thread for Users

This gives them the ability to disallow users to have the IM / messaging feature for internal employees. Garnering control over unnecessary messaging across employees while using the application during and even after work hours. Solely having the ...
Jorge Mico 20 days ago in RingCentral Admin Portal 0 New

Ability to change the outbound number when sending text message from Missed Call

When sending new text messages the option to select an outbound SMS number from the main number or the direct number is available. However, when there is a missed call and I opt to click the text option under the missed call it allows me to text t...
James Peterson 20 days ago in RingCentral Web/Desktop App 0 New

integrate the High Level CRM with Ring Central, currently not available

I have roughly 1000 clients currently on the High Level CRM, but the Crm does not integrate with Ring central currently
Travis Mcgowan 20 days ago in RingCentral Integrations 0 New

Extending the Limitations for multiple extensions being the sender and receiver of SMS messages.

Such as a whole office being able to text from and receive SMS from the main number. This is helpful for a sales department to know who has sent what and when. This would operate just like the queue for calls but for texts. -OR- There should be th...
Jamie Evans 20 days ago in RingCentral Admin Portal 0 New

go fuck yourself

you should be wary of slavery
Roman Kutikov 20 days ago in Hardware 0 New

Put name changes say some type name wrong why can host change there name

if person on phone so know who is that person change name and raiser hand *#9

Snooze a Call Queue

There are often times that an employee will turn off the call queue from ringing and they forget to turn it back on. I would love to see an option to Snooze the call queue for 10 minutes, 1 hour, 1 day, or a week (ie, vacation). That will be very ...
Matt Hoffman 20 days ago in RingCentral Phone 0 New

Forward calls to next group if no members of group available

We have an office administrator who takes a break at various times of the day and needs the phone routed to our customer service group when she is. We have a group called Main Number that customers are routed to when calling our main company numbe...
Chris Anton 20 days ago in RingCentral Admin Portal 0 New

Monday - Friday Performance report

The ability to select the performance reports to be sent out within a working week whilst still having them come out on the hour as well as peoples inboxes get clogged up over the weekend and national holidays with reports.
Christian Illingworth 20 days ago in RingCentral Analytics 0 New

Reports for federated accounts

We have a need for reports across accounts. At the moment, we're manually combining reports from all of our different accounts/businesses. It would be much easier if there was a way to generate reports for all accounts that you have access to.
Dakotah Hirni 20 days ago in RingCentral Analytics 0 New