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Add option to create a Task with a webhook

We can already add Posts using a web hook, but the ability to create a Task say from a web form submission, or an incoming email would improve workflow and make the Ring Central App much more useful.
Paul Jansen about 2 years ago in RingCentral Meetings & Webinar 1 Under review

Allow adjusting of timer for Dial by Directory

Currently its about a long 10 second pause after entering the name prior to hearing anything. It would be nice if the prompt said we could press a key to finalize the submission or shorten up the timer.
Quattra Helpdesk 9 months ago in RingCentral Phone 0 Under review

Creating new Role for Billing Invoices & device inventory details without purchase option.

For a test purpose I also created a new Billing Role template with only Billing invoices & inventory permissions, but I found that the device ordering is reflected automatically. I tried disabling different tabs but still device ordering was s...
Satish Pawar 9 months ago in RingCentral Admin Portal 0 Under review

Allow hiding extensions for different sites

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

You need to add a blocking feature for calls that come through to phone numbers assigned to hot desking phones.

There's no way to block all incoming calls only for calls to phone numbers assigned to hot desk phones. DND will block all calls. When a user logs into a hot desking phone, they're not going to want to answer a call that is accidentally sent to a ...
Edward Lee over 1 year ago in RingCentral Phone 0 Under review

Monitor HUD on android RC mobile app

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
Sylvester Leach over 1 year ago in RingCentral Mobile App 0 Under review

Reports or Audits of Paging groups usage

We all know reporting in RC is very limited but would like to request a report or audit trail of the use of paging. do we can find out whom is using paging or if a not wanted page happens we can trace whom the page came from. if I co into call log...
Ken OConnor over 1 year ago in RingCentral Admin Portal 0 Under review

Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs over 1 year ago in RingCentral Phone 0 Under review

Add an option to ask participants for consent when a recording starts.

This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
Mark Travers over 1 year ago in RingCentral Video 0 Under review

Enable Queue Members to delete messages

Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Paul Dobbs about 2 years ago in RingCentral Phone 0 Under review