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Allow mobile app to identify ring central calls

allow iphone to identify incoming call as a ring central call to separate business/personal calls
Guest over 1 year ago in RingCentral Mobile App 3 Already exists

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Guest over 1 year ago in Hardware / RingCentral Phone 0 Under review

Disable incoming calls when on a queue call

Our agents are on queue calls, but they get spam calls directly to their direct phone numbers. This confuses them, as they think that they're missing calls. It's also distracting for them. There should be a way to not get notified of incoming call...
Brandon Carr over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dial By Name with 4-5 digit dialing

Request to have the dial by name directory press option to have 4 to 5 digit dialing instead of 3.
Benedict Distajo over 1 year ago in RingCentral Admin Portal 0 Under review

Courtesy/Information Phone - Single Purpose

We used to have a phone in city hall that you could pick up and it would automatically call the mayor's office. This allowed them to get information. I was told this can not be done in RingCentral currently
Kenneth Martin over 1 year ago in RingCentral Phone 0 Under review

Call handling - option for mobile app only

With the Outlook app now being the only way to schedule meetings from Outlook, calls now ring to the Outlook app. There is an option to turn off the desktop app, but the outlook app and mobile app are bundled. If we disable Outlook ringing when th...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Enforce meeting password for everyone rather than have it embedded in the join link.

It has been requested that our users need to enter the meeting password before they are allowed in the meeting. The links can be emailed to anyone and it allows them to join without knowing the meeting password. This could be a security hole our u...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Alternative SMTP Authentication

Basic Auth for SMTP Relay Authentication will be retired by Microsoft in the near future. (https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-...
Guest over 1 year ago in RingCentral Contact Center 1 Under review

Connect to Doodle app

Useful for Zoom, would like for RC
Guest over 1 year ago in RingCentral Integrations 0 Under review

Fax Success Rate Data

Provide a metric to measure how often faxes are successfully sent
Roland Angoluan over 1 year ago in RingCentral Web/Desktop App 0 Under review