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Customer Ideas Portal

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Team Rooms with Guest Admins

I work with RingCentral App regularly. We often create groups that include many members of my domain and/or other domains. The issue is... the Team Admin must be from the creating organization. Is it possible for the creator of the Team to add Gue...
Rito Salomone over 1 year ago in RingCentral Web/Desktop App 0 Under review

Launching third party meetings

I use RingCentral Video religiously. However, sometimes I am added to MS Teams/Webex/Zoom or other calls. The meeting shows up in my calendar under my RC App Meetings tab. The issue is that I need to copy the meeting information or make it pop int...
Rito Salomone over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Integration with Tabs3

Practice Management Software for law firms for Office at Hand
Guest over 1 year ago in RingCentral Integrations 0 Under review

Allow External Direct Calling for Microsoft Teams

Currently there is no way to make direct calls to external numbers in the RingCentral Microsoft Teams Plugin. This functionality would be helpful to make a direct call instead of only conference calls.
Sean Ortega over 1 year ago in RingCentral Integrations 0 Under review

Site settings

connect to external number directly from the site settings after hours... answering services
Cory Barnes over 1 year ago in RingCentral Admin Portal 2 Already exists

Allow more granular control over a call queue

Queue managers are the only ones that need access to queue voicemail via the app/browser
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes over 1 year ago in RingCentral Admin Portal 3 Under review

low vison jaws and zoom reverse with ring central compatability

i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, ...
Guest over 1 year ago in RingCentral Integrations 3 Under review

Multiple Auto-Attendants

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists