All ideas

We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.

Voicemails accessible to all users. Allowing all users or selected users so they can see when someone may be out of the office, access to the voicemails instead of just one person or person at one location.

Quality planner - once an evaluation plan has expired, the plan disappears and results are not available. QM reporting limitations. 8 specific reports in pre-built and can be used in other RC platforms. Create reporting for this area Template to a...

Quality planner in QM has limitations; unable to select an individual instead of a group. You are unable to create an individual improvement plan for an employee. You only have the option to create plan's for groups. Workaround is cumbersome.

I am looking to see if we have the ability to upload or have an audio file for when a caller is on park like the audio files we have uploaded for when a caller is on hold. Thanks.

I would like 2 bars to be added under Call History with Inbound Calls and one with outbound calls, just like there is all calls, missed calls, and call recordings

We can already add Posts using a web hook, but the ability to create a Task say from a web form submission, or an incoming email would improve workflow and make the Ring Central App much more useful.

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site

There's no way to block all incoming calls only for calls to phone numbers assigned to hot desk phones. DND will block all calls. When a user logs into a hot desking phone, they're not going to want to answer a call that is accidentally sent to a ...

Currently its about a long 10 second pause after entering the name prior to hearing anything. It would be nice if the prompt said we could press a key to finalize the submission or shorten up the timer.