Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

Add Time Zone Designation for Organizer of Call

The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedu...
Guest over 2 years ago in RingCentral Video 0 Under review

Integration with EPIC Software

I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).
Jason Woods over 2 years ago in RingCentral Integrations 3 Under review

Daily live reports export

Live reports has certain information on talk, hold, handle times not found in daily reports. Need to set up a daily, weekly, monthly scheduled export like in call queue management delivery settings.
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Option to remove call queue number as an option on outbound call for users

Option to remove call queue number as an option on outbound call for users
Jonas San Luis 8 months ago in RingCentral Mobile App 0 New

What happen to the text icons I hate this new version and even my company is looking for new provider. They hate new video RC it sucks the other one power by zoom was the best

Text icon
Luna Kiira 8 months ago in RingCentral Web/Desktop App 0 New

RingCentral & Oscar EMR - enable Oscar EMR to send and receive fax from and to Oscar EMR via RC Fax line

RingCentral & Oscar EMR - enabling Oscar EMR to Send fax from within Oscar EMR (eform) via RC Fax line Receive faxes sent to RC fax line to be deposited into Oscar EMR This will increase the RC fax product appeal to many users out there. Sam
Front Desk 1 8 months ago in RingCentral Integrations 0 New

Text messaging feature to be a way of supporting customers.

Wanted to take advantage of the text messaging feature of the account for a chat support-like of their company.
Ryan Sta. Ana 8 months ago in RingCentral Web/Desktop App 0 New

Make currently in use phone number & extension visible at all times in Desktop App

I have around 5 RingCentral phone numbers. When I am in the middle of a call, I want to see the current phone number that the desktop soft phone application is using. I would like this displayed prominently in the blue ribbon at the top of the pag...
Craig Duran over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to minimize or move RC dialer in salesforce in classic view

the dialer is eating too much space in the side panel w/c hindering to access other features. we use click-to-dial most of the time and having the dialer up all the time is not applicable for us.
Jane Tobias over 1 year ago in RingCentral Integrations 0 Under review

Chatstack

would love to see https://www.chatstack.com/ live help added to the consol
Sales And Service over 1 year ago in RingCentral Web/Desktop App 0 Under review