Customer Ideas Portal

it is useful because, when creating a call monitoring group, the people in the "can be monitored" tab should not get a email notification regarding who and who isnt in the "can monitor" tab which is information only admins and team leaders should ...

It's just a very basic feature and it's strange that you're not able to do it. I'm not able to past in a mobile number into the Ring Central Desktop app when texting a new number/starting a new conversation through RC text.

When an employee leaves we used to be able to delete the employee and then add the new employee under the same phone number. When we deleted the last time we were told we would have to pay for a new phone line. So now when an employee leaves we ch...

I would like to display the user names by Last Name, First Name

One groundbreaking feature we propose is the automatic synchronization of new contacts between various CRMs, including Jobber, and RingCentral. This would eliminate the manual process of updating contact databases in multiple platforms, saving tim...

Hope there's a way to retrieve deleted conversations.

Ability to record a voicemail message before the actual voicemail message being forwarded to another user/extension. This allows the user to add voice notes with the forwarded VM.

Customer want to have the option for data report per day. Customer want to have the option download it and not per date range.

Please add chat backup different formats other than json format.

Being able to place an outbound call while working an email contact is a vital part of our business to effectively work the email contact. Our workabourd is to (a) got to Unavailable, (2) park email contacat, (3) place outbound call, (4) unpark em...