Customer Ideas Portal

Similar to the windows search bar - allow the user to place a join meeting bar in the task bar. I join 5-6 meetings a day, often from Outlook invites. Instead of copying/clicking the link and opening a browser, or locating the RC meetings app whic...

As admin, we need to be able to fully control all features. We do not want end users to be able to pause/end Automatic Call Recordings. Also, would like to see notifications if they were allowed and did so.

We use Infinity as our CRM & task tracker... cross posting would be a HUGE thing for us.. https://app.startinfinity.com/home

Allow the ability to view when deleted items were actually deleted and not just received from service.ringcentral.com. From service web > Messages > Deleted items it has a column that says "Received"... it would be nice to have a column of w...

I recently had to contact RingCentral tech support because one of our customer service representative placed a called on hold and then their RingCentral desktop program froze. After closing the program and getting back open their status was still ...

It would be great to be able to import a Calendar from an account that isn't Google or Microsoft. Importing an *.ics calendar file would allow us to better utilize the calendar presence feature. Similarly, it would be great to be able to schedule ...

There is no way to shrink the window and show more of the name under tasks. When shrunk, most data lost, when enlarged, lots of blank space. I'd like more control over the window size/shape on my desktop.

Putting someone on hold and playing music is acceptable practice and usually a user will tell the other person on the line that they will be put on hold. A call flip however is primary used by the user to leave the office or return to the office w...

The ability to add contacts per phone number within RingCentral. For example, your corporation has subsidiaries that perform separate and distinct functions, and each company has a separate phone number and associated contacts/clients, and all num...

Some of the providers in the agency I work with need to be able to send emails without all recipients seeing those email addresses. This protects the identity of clients involved in sensitive matters. Is there a way to do that? Or can a blind copy...