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Consistency when Copying Call queue

When creating a new call queue, if you use the "Copy Settings from" setting there is an inconstancy with how the system copies settings over. In the Group settings of the new call queue > "Messages & notifications" The settings for "After h...
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

Accessing web portal with enabled Anti-virus and Firewall

Hoping that RingCentral will be able to configure the system to work even there is enabled Anti-virus and Firewall. It is quite hassle to disable it from time to time just to access it.
Jessa Remo almost 3 years ago in RingCentral Admin Portal 1 Under review

An option to cancel the outgoing fax

customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Revert conference prompt when transferring a call

Our sales side of our business revolves around fresh salespeople transferring prospects to our more experienced ones. This message is pretty disruptive to the flow of the call. If you cannot revert our firmware to what it was before please make a ...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Custom Dashboards with user reporting

It would be great to have custom dashboards so that we can have a User Group manager see analytics of just the users within his group
Guest almost 3 years ago in RingCentral Analytics 1 Already exists

Dial code/prefix for different caller ID

I need this feature (like all other phone systems have), that will allow the user to dial a prefix before the number and different prefixes will send different caller ID numbers: -Certain phones can dial 9 + the phone number to use the Main compan...
Adi s almost 3 years ago in RingCentral Phone 0 Under review

Enter button on compose message

Would like to have an Enter button on compose message that they Press instead of just pressing Enter to send message or option to turn the press Enter for sending message
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Login to voicemail only extension from RingCentral app

Need to be able to access our pool-voicemail extension from the RingCentral app. We use a messages-only line for our queue voicemail, which the team access together. We need to be able to access this voicemail line from the RingCentral app.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Host code for the Updated RingCentral Outlook Plug in

Cx wants to have the host code for the new version for RingCentral Outlook Plug in. The host code is available at the older version but cx still want that option to be available to the new version.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

New Dial VS Existing Dial Filter

Hello, Having the ability to filter first time dials VS repeat dials in a call log would be extreamly helpful. This would be a tremendois help in managing how many new aquisition calls our sales rep's are making VS how many existing client calls t...
Guest almost 3 years ago in RingCentral Analytics 0 Under review