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Feature similar to Bomb Bomb Video

Does RingCentral have a way to send video via email? I have a service called Bomb Bomb. It allows me to record a video, place a video into an email and then send it. Can also send email blast to a large number of people. Stores all of my BB videos...
Michael Owens almost 2 years ago in RingCentral Web/Desktop App 1 Will not implement

Allow RingCentral meetings on Logitech Tap with Microsoft Teams

Our company has several Logitech Taps with Microsoft Teams as meeting room solutions. Internally everyone uses Teams and this works great. There are other organizations that we have meetings with regularly and they use RingCentral. Is it possible ...
Andrew Wofford almost 2 years ago in RingCentral Rooms 1 Under review

Task filter - Sort by "Color"

The task filter in new ringcentral app is currently not complete. There's currently no way to sort by color nor sort by section/category.
Niky Roihan almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Messaging data export in a more legible format

Currently we can download an export of data for a user(s), but this is no more than an archive dump where JSON files are received and an employee with a modicum of IT knowledge must intervene to make the data readable. I would like a method to all...
Empower Services Corporation BL Admin almost 2 years ago in RingCentral Web/Desktop App 1 Under review

daily dial count

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...
Jacqui Land almost 2 years ago in RingCentral Phone 0 Under review

Ability to select the amount of times the auto-receptionist repeats herself without caller action

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.
Diana Nunez almost 2 years ago in RingCentral Phone 0 Under review

Can a feature be created where we can allow grace periods for different activities so that an agent's schedule adherence won't be heavily impacted if they are on a call and are having to take their break or lunch later than scheduled.

Schedule adherence is one of our agent goals and agents should not be penalized for taking their break or lunch later than scheduled because they are stuck on a call. Adding a grace period would help.
Richelle Gatdula almost 2 years ago in RingCentral Contact Center 3 Future consideration

Abandoned Call Details to track hold times

No description provided
Guest almost 2 years ago in RingCentral Analytics 0 Future consideration

CREATING EVENTS; YOU SHOULD BE ABLE TO CLICK THE TIME AND IT COMES TO THAT SPECIFIC DATE

Would make life easier if you could press the time in the events and it make the event on the same time and date like it used to be. As well as to show the actual day ex. Monday, Tuesday while looking at day to day Calender.
Shevina Davis almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to disable "unmute with spacebar" in RCV meetings

If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient ...
Niki Martschinske almost 2 years ago in RingCentral Video 0 Under review