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Display voicemail last accessed date on portal

The majority of our users use deskphones. To help ensure that all voicemails are attended to in a timely manner it would be helpful if on the RC Portal next to the Msg column if there was a date/time stamp indicating the last time the mailbox was ...
Susan Pieroni over 1 year ago in RingCentral Admin Portal 0 Under review

set retention period for RC App team messages by team

Different types of team require different retention periods - for example we have project teams where the retention period will vary by project life and more social teams where we only need a short period. At the moment, all periods have to be set...
Christine Shepherdson over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to track who disabled an account in the RC app using the audit trail

If an admin disables an account we don't know who? Especially in very large accounts?
Don Marshall over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dial by assigned number

When using the dial pad to make an outgoing call, it would be helpful to be able to dial by the data (numerical digits) that is entered into the company name or the title field. In our line of work, the contacts are created using the unit number a...
Guest over 1 year ago in RingCentral Phone 0 Under review

Athena Electronic Medical Records

Athena EMR/EHR system for medical practices
Guest over 1 year ago in RingCentral Integrations 1 Under review

Adding new option to accept or do not accept call queue overflow calls using Admin portal page or RingCentral App.

Hello Team, Good day. Requesting to have an option to select Do not take call queue overflow extension/ Take call queue overflow extension from the Admin portal or RingCentral app. It would be great if user has the option to select what call queue...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Avaya Crisis Mode for RingCentral System

Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?
Derrick Rottler over 1 year ago in RingCentral Phone 0 Under review

For RCV to have other dial in numbers within USA participants

for RCV need to have other dial in numbers within USA participants currently only getting 1 dial in number which will cause long distance charges to other participant in the USA need other dial in numbers to be available like RCM
Guest over 1 year ago in RingCentral Video 0 Under review

Put RingCentral Phone into main RingCentral app

When trying to make a call from the main RingCentral app, I can't because the RingCentral Phone app isn't installed. I can join meetings, send messages, tasks, events, etc, but I still need the old app to make a phone call. Please put all of the n...
Dave Mathias over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Make video calls HARDER to click accidentally.

Add a step or move the video call feature. Too many pocket video conferences with large groups. I’m confused as to why it’s so easy to accidentally activate.
Guest over 1 year ago in RingCentral Mobile App 6 Under review