Customer Ideas Portal

Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.

add more than 50 members to a personal group contacts

I get so many fax messages, and I can't always check them right away. Usually I'll save the fax message as a PDF if the relevant file folder (for client files -- I'm a lawyer). But I don't always have time. It would be great if there were a checkb...

Hi Please create a feature that user can record call monitoring when we monitor other user

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.

We're a mail order company currently using Mitel on-prem. The holiday season is very busy for us and we man our phones in multiple shifts. Would like to see the ability for a user or a users assigned extension be able to login to a phone to share ...

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.

Can we please change the voicemail notifications so that either the person leaving the voicemail or RingCentral can filter voice mails between which voice mails are considered urgent and which are not. This is so that users can determine what they...