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Add the ability to Modify the messages Ring Central sends for Voicemails

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Senta CRM

Connect Senta CRM to be able to call from a website and flash up on screen who is calling
Guest over 1 year ago in RingCentral Integrations 1 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein over 1 year ago in Hardware 0 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest over 1 year ago in RingCentral Phone 0 Under review

During "All Page", exclude the originating phone from getting the ring back.

Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Need Lists option for Texting

I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account. I need to be able to organize my customers into different lists and be able to send them mass emails. ie: let's say I have 100 customers an...
Guest over 1 year ago in RingCentral Web/Desktop App 5 Under review

option to know if the call came from call queue or direct number

please add a settings where the user would know if the call came from call queue or direct number via IVR For example, if the caller press 1, 2 or 3
John Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Enable "pause/mute" automatic call recording for call queue

Currently we are unable to pasus or mute recording in a call acceptted via call queue if we have automatic recording turned on. Please implement this feature as this will be a breach of Australian regulations.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Logs- All Users

As the business owner, I need to be able to see each users call logs, text logs and video logs that each has on a daily/weekly/monthly basis
Guest over 1 year ago in RingCentral Phone 1 Already exists

allow desktop phones to use any number for caller id, at least numbers in the company

we have 2 phones in a room, I can get both phones to ring, but want calls returned to go to one phone to ring both
Guest over 1 year ago in RingCentral Admin Portal 2 Already exists