Customer Ideas Portal

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.

id like to be able to monitor the calls my agents are making when in a conference call

We have no main company phone number. I recommend allowing the caller ID label "Main Company" to be edited or removed. This will prevent people from assigning an outgoing caller ID number that is not their site's when they think it is.

Would like to have the ability to customize the audio conferencing greeting like we can with the rest of the Ring Central system. This would provide a cohesive experience for callers to our firm.

For Rotating Queue Call Handling, make the Queue member agent state change from Available to Busy if presented calls are refused - this will stop subsequent calls being presented to an agent who has forgotten to put themself on Busy state when the...

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.

Just like with the RingCentral Phone function, where the user can choose how their Caller ID shows up (as their actual number, or as the company's number, or as "Blocked"), it would be useful to have that option in the Fax functionality. Currently...

When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral a...

It would be nice is there was a way to setup what happens to a call during Business Hours vs Afterhours. Rather that is emailing different people/groups or rolling a call to different places