Customer Ideas Portal

Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?

embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.

There is a defect, where the Skill Notification History report does not show the User ID when a skill is started by the auto-start checkbox when uploading a call list. Therefore when reviewing the Skill Notification History report, when auto-star...

We need a translator from time to time, and while Google Translate is not perfect, it would be good enough. You can have Google Translate use audio on the computer speakers, but it doesn't come through in the conversation. Is there a way to make t...

We want there to be a button on the Operator Agents Count Widget, where we can toggle unavailable agents on and off from the WIDGET GRAPHS. You have this button available for the agent list BUT not on the graphs.

I often refer back to past chats with colleagues and it is very difficult to scroll through the messages with precision using the app (Windows version). First of all, unless I am in tablet mode, it is very hard to grab the scroll handle so you can...

We have some really long queue names and when I add more than a handful of columns to a queue dashlet the name column shrinks so I can't see the full name. Being able to set the width / percentage would really help

For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.

Go to 3cx.com and see if you can license some of their patents. I should be able to assign an extension any Caller ID for which I have ownership to. I was able to do this in the 3CX product prior to moving to RingCentral.

To have the option to conference a call then dial the number and hit conference again to merge instead of placing current call on hold, add new call, then transfer.