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Create shortcut on home page to Ring Settings

On the home screen create a shortcut to Working hours so that staff can quickly navigate to select other numbers. This would simplify selecting the main telephone number to be answered by someone else within the business such as a mobile or other ...
Gary Braniff 25 days ago in RingCentral Phone 0 New

Family First Life CRM

Intergration Family First Life CRM
Carlos Coleman 27 days ago in RingCentral Integrations 0 New

Ability to change Emergency Response location for RingCentral App

We as administrators are able to change the Emergency Response location for Desk phones. BUT we are not able to change the Emergency Response location for users with the RingCentral App. The user will have to do this. The issue I am having is that...
Ngoc N 251 27 days ago in RingCentral Mobile App 0 New

Reach into multiple Inboxes to listen to and administer more than just your own inbox

I Login to my RingCentral Phone using my extention... but, our company operateds on a call-back system where incoming calls to our support department must leave a message for us to return. Those incoming messages are dropped into the "support" inb...
Doug Ritchie 28 days ago in RingCentral Phone 0 New

Enable Hot-Desk on all Phones

Having designated "Hot-Desk" phones is not an appropriate use of a license. IN many instances there is not enough designed visitor workstations to accommodate everyone. Yet, an employee with an assigned office / workspace may be out or traveling l...
Jonathan M Farley 28 days ago in Developer Platform and APIs 0 New

Advanced IVR Menu - voice automation

For Mr Glen Swenson would like to request to have voice command/automated IVR menu, instead of keying numbers, customer will just say keywords of extension or queue and call will be routed accordingly
Feorila Loria 28 days ago in RingCentral Admin Portal 0 New

After Hours includes muting text notifications

Currently, "After Hours" only routes phone calls to voicemail; it would be helpful if it also included an option to silence text message notifications as well.
Brittany Peters 28 days ago in RingCentral Mobile App 0 New

Access to personal contacts during a call transfer

During a call on the RingCentral application, when the call needs to be transferred to someone else, only the Company directory is available to search in. There is no access to personal contacts or any other group. Please add the ability to transf...
Craig Youngs 28 days ago in RingCentral Mobile App 0 New

Please allow us to enter recipient information in FAX templates.

Allow us to enter specific contact information in recipient section of your FAX templates. In order to send a proper fax, we have to upload our own fax cover sheet.
AutoMed Solutions 28 days ago in RingCentral Web/Desktop App 0 New

Record CID to actual number when using the cell phone app to call in to the system then dial out, it would be nice to capture the CID of the destination CID number rather than the cell number you call from. That way I can search the log on my laptop for who I really called.

Record CID to actual number when using the cell phone app to call in to the system then dial out, it would be nice to capture the CID of the destination CID number rather than the cell number you call from. That way I can search the log on my lapt...
Jeff Whitbey 29 days ago in RingCentral Mobile App 0 New