Skip to Main Content

All ideas

Showing 5055 of 5055

Add the Session ID column to exported Expanded All - Detailed Call Log Reports

When working with the data that can be exported from the system's Call Log Report that is in Detailed view and with All Expanded, there is no way to currently group the lines together. Please include for each call the Session ID that shows up when...
Sasha Madfes about 1 year ago in RingCentral Admin Portal 0 Under review

Request for RCV to have 10digits code

RCV to have 10digits code
John Lachica about 1 year ago in RingCentral Video 0 Under review

Unlimited Call Queue View in Apps

You should allow all queues to be viewed in the apps. Right now it is only the first 5.
Front Desk #1 about 1 year ago in RingCentral Mobile App 0 Under review

Easily Copy Meeting Invite Content - Feature Request

Requesting for a feature where RingCentral application user can easily copy the Meeting Invite Content/Information without needing to start/schedule a meeting on the RingCentral application. Currently the app only has the option to copy meeting li...
Rossen Bon Deriada about 1 year ago in RingCentral Web/Desktop App 0 Under review

Option to Disable "Choose How to Join Audio" pop-up for non-Ring Central Participants

-this feature would provide clients with the option to disable the pop-up -can reduce the amount of time for client's customers to start screen sharing as not all participants are computer savvy -can avoid possible audio reverb if a non-rc partici...
Franz Ferrey Gesmundo about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to have automatic pause and resume within UC

Currently, in CC, it is an extension in chrome that is installed that pauses the call and screens from recording when a specific website is opened. then then the website is closed it then resumes the recording. Northern Safety Co. Is looking for t...
Mallory Garcia about 1 year ago in RingCentral Phone 0 Under review

Eliminate a missed call notification from a internal extention

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.
Micheal Tardoni about 1 year ago in RingCentral Phone 0 Under review

API that would allow exporting scripts in JSON format.

Can an API be provided so we can export scripts on our Engage Voice account in the form of JSON?
Taralkumar Ahir about 1 year ago in RingCentral Engage Voice 0 Future consideration

Call Recording that continues after Transfer

It's really an issue. We have gatekeepers that field initial calls, and then transfer to the appropriate rep. The problem is that the call recording STOPS at the transfer. That is just crazy. We need this fixed asap!
Joshua Richardson about 1 year ago in RingCentral Phone 1 Already exists

Android incoming/outgoing call integration with Zoho CRM

It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM. Also, "Send Text Messag...
J and M Guttering about 1 year ago in RingCentral Integrations 0 Under review