Customer Ideas Portal

To be able to have timed user roles, i.e. one for the day and one for night. That way we could automatically bar outgoing calls and features for out of business hours for certain extns if required

A large number of Real Estate investors that I know use RingCentral in combination with the CRM — REI Blackbook (likely the most-used real estate CRM currently in existence). An API integration would be great! I didn’t see it listed on your API pa...

Some of our company applications that we use utilize shortcut keys such at F6 or F8. We would like to be able to change this at a company level so each user isn't having to manually do this as part of ringcentral onboarding.

This will help us to understand the use cases of how our teams are using RingCentral messenger for collaboration. Are they still doing the vast majority of lengthy messages in Email, or are we seeing a transition to MVP?

We use a Google Calendar to manage office appointments and meetings. Would be nice to export tasks to the calendar so we can keep everything centralized.

Previously RC had the option to Schedule a Meeting or Meet Now options within Outlook using the Outlook Plug-in. It appears the new application only has the Schedule a Meeting Option, the Meet Now feature has be deprecated. Requesting to bring bac...

It will track how many calls are barge and also we can check log

It would be great if you could look at native integration with Gorgias https://www.gorgias.com/ Currently we need to use integrations through companies like Pipedream.

We were hoping to get a feature that will change the extension status to receive queue calls without changing it online or on the app. Certain options can be the following:1. Time specific (ex. Available after one hour or a scheduled shift) 2. Clo...

There's no UK timezone in the dropdown in scheduler. It was suggested to me by your support team that I choose GMT but I pointed out to them that GMT only matched UK timezone 6 months of the year! It used to be there, I'm guessing it was an oversi...