Customer Ideas Portal

When I was creating a custom rule for a user extension external numbers, It would be useful for us to add all the forwarding numbers and just toggle it to who the call will be forwarded to

Downloading of call records through the RingCentral app instead of going to admin portal.

For our company, we use text messages to send reminders to clients. I would like to be able to track outbound text messages for the day and what each of them say. We used to use a platform called Doctor Connect. With that system I could go to repo...

I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.

We have experienced this on occasion-- someone would leave and their user either disabled or not would remain in a queue. Their previous phone (which had been reassigned) then acts disabled, even after reassignment and resync. The exact conditions...

When an admin has Company Directory disabled, users are not able to internal SMS other company users unless they have their email address. Please see https://support.ringcentral.com/article-v2/Managing-the-Company-Directory.html?brand=RingCentral&...

Increase Number of Allowed Recordings The current number of recordings stored by RingCentral per account is 100,000. This should not be the case for bigger companies. They should have the ability to opt for larger bandwitdth of recordings that Rin...

To get an option to force log-out a certain user on their RC mobile app

We have a request that Incoming Call Pop is DISABLED as default as part of the Auto-Provision process on Avaya J100 series phones. Customers migrating from IP Office (or Aura) are used to Call Appearances and toggling between calls (line 1, line 2...

Hope there's an option to schedule when a number will be added. For example, after choosing a number to add, there's an option on when it will be active to the user.