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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

Is there a way to make the Task Reply section in a Task Viewer larger?

So my company uses Tasks in various Teams to keep track of work that needs to be done. When selecting a specific Task, the most important information is usually in the Task Replies, but the replies are all shown on the right side of the screen wit...
Kyle Flack almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Contacts on MacOS app

In the MacOS none of my iCloud contacts show up. It's very frustrating because I can't see at a glance who called or left a voicemail or call recording. My contacts appear just fine on my iPhone.
Guest over 3 years ago in RingCentral Web/Desktop App 0 Under review


Suitedash is a major CRM which is used by many companies. It would be great to have an app that can integrate with Suitedash.
Nagaraj Kunda over 1 year ago in RingCentral Integrations 1 Future consideration

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest over 2 years ago in RingCentral Mobile App 3 Under review

Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

This would help to prevent anyone from trying to use a customer's domain to register an account and they wouldn't receive any notifications.
Eugene Ellington over 2 years ago in RingCentral Phone 0 Under review

Reports to generate the caller id number set up for all users

Wants to have an available reports that will show the caller id number set up for all users
Khalee Si 8 months ago in RingCentral Admin Portal 0 Under review

Record of all actions per contact

It would be useful to have a record of all actions that take place for each contact. For instance: Date - outbound call @1:33pm - No Answer, sent text message @ 1:36pm (and what the text was). Or, Contact, date - conference call (the recording fil...
Teresa Jacobsen 8 months ago in Developer Platform and APIs 1 Under review

Customizable Waiting Room in RingCentral Video

RingCentral Video's waiting room should be customizable, like the Zoom-based RingCentral Meetings' waiting room was. It should allow customizable text and uploading of company logo. The customization is important for company branding and professio...
Catherine Smithmyer - she, her over 2 years ago in RingCentral Video 0 Under review

Forward calls from Shared Line to RC app, as is already working for desktop phones

We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Allow Outbound Caller to Play a Recorded Message When Leaving a Voice Mail

My Customer Service Agents frequently call customers to remind them of things like their payment is due, policy is about to cancel, etc. They currently have to verbally read a script if they reach a customer's voice mail. It gets repetitive so the...
Guest over 3 years ago in RingCentral Phone 0 Future consideration