Allow language setting for Webinar Registration Page
In Canada we have both anglophone and francophone customers. When I setup a webinar, I can change the language of the email's being sent out however the registration page is defaulted to English. This is especially concerning for those Francophone...
Increase The Length Of Time Faxes Remain Available In The Sent Folder
Increase The Length Of Time Faxes Remain Available In The Sent Folder to a minimum of ONE YEAR!!! I access RingCentral through a Browser on my desktop computer. Marvin P Stein / firstname.lastname@example.org / 01/05/2021
Allow Queues Business Hours to use Company Hours as a fast option
When setting hours for each individual queue, there are two overriding options, 24/7 and Custom. I think if ytou add another one, "Use Company Hours", then for companies that have mulitple queues, they only need to change their hours in one place ...
Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
We would LOVE to see RingCentral add a "test room" feature so that external guests of our meetings can test their permissions before hand in a test environment. Zoom currently has this feature (https://zoom.us/test).
Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...
QM - Feedback Comments - Punctuation Doesn't Carry Over from Word
A user may need to type their feedback comments into a Word document first and then copy/paste into the QM Tool Evaluation Form. When we copy/paste from Word into the QM Tool, quotation marks and apostrophes disappear.