Customer Ideas Portal

Need the capability to report number of inbound calls and number of minutes by toll-free number. This is needed for business stakeholders and to size calling bundles.

In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.

Currently, the only way to update a conference number, either an admin or the end user will need to go to the extension and update it one at a time. The ask is to allow a template to be build to apply a conference # to mutliple users or to the ent...

I would like to see how much time team members have their status on available during the working day.

It would be helpful to be able to set up notification alerts for when a fax doesn't come in or go out correctly.

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...

Hi Please create a feature that user can record call monitoring when we monitor other user

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.