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Report for inbound Toll-Free numbers

Need the capability to report number of inbound calls and number of minutes by toll-free number. This is needed for business stakeholders and to size calling bundles.
Bob Cupit over 2 years ago in RingCentral Analytics 0 Under review

Dashboard for New Web App

In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.
Nic Natale over 2 years ago in RingCentral Web/Desktop App 3 Already exists

Abililty to use template to update Conference Number on the account

Currently, the only way to update a conference number, either an admin or the end user will need to go to the extension and update it one at a time. The ask is to allow a template to be build to apply a conference # to mutliple users or to the ent...
Stacey Soubbotna over 2 years ago in RingCentral Admin Portal 1 Under review

Report to show availability for calls for team members

I would like to see how much time team members have their status on available during the working day.
Jennifer Thoele over 1 year ago in RingCentral Admin Portal 0 Under review

Alert for Fax failures

It would be helpful to be able to set up notification alerts for when a fax doesn't come in or go out correctly.
Guest over 2 years ago in RingCentral Analytics 0 Under review

Allow intercom to be used with presence - will allow intercom to work without entering extension number

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...
Guest over 2 years ago in RingCentral Phone 1 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . 9 months ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson 9 months ago in RingCentral Admin Portal 0 Under review

Delete Call Queue Member Confirmation

No description provided
Guest about 3 years ago in RingCentral Phone 1 Under review

Recording permissions

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.
Billy Creasy 9 months ago in RingCentral Web/Desktop App 0 Under review