Customer Ideas Portal

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...

All speakers have different microphones. Some of them are louder and some quieter. I think it is a good idea to add an ability for the user to regulate the volume of each speaker he listens to.

Going to my view log, I noticed that some SMS cost $0.85 (not the $0.00085 advertised) and that some cost up to $5.10c. I reached support to ask why that is, and they told me it has to do with the number of characters.I asked for a table to unders...

Can we add a button which allows all deactivated users to be deselected from the reports. Currently you have to select each employee one at a time.

In performance reports there is an option to filter calls with a duration of e.g. <10s while in the Live Reports there is not. When receiving multiple phantom calls like this there is no way to reasonably use the SLA feature in case such calls ...

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone

The old windows RingCentral App that is about to be retired has a very pleasing Smart Phone like text messaging that the new RingCentral App does not offer. Please allow for the New RingCentral App to be configured by the user so the user only see...

We spend all day in a meeting together since we can't go into the office. We have a lot of daily communication we have to do. However, the click to dial feature would save us a ton of time because we place a minimum of 50 calls a day. So it would ...

adding a timer to custom park lines for visibility and management