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Add contact to Group Message

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.
Acme DOL 6 months ago in RingCentral Integrations 0 Under review

Ability for multiple users/extensions to use a physical phone

We're a mail order company currently using Mitel on-prem. The holiday season is very busy for us and we man our phones in multiple shifts. Would like to see the ability for a user or a users assigned extension be able to login to a phone to share ...
Shannon Bryant 6 months ago in RingCentral Phone 0 Under review

manually edit time field when creating a custom rule

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.
Precision Design Source . 6 months ago in RingCentral Admin Portal 0 Under review

Ability to change voice mail email notifications

Can we please change the voicemail notifications so that either the person leaving the voicemail or RingCentral can filter voice mails between which voice mails are considered urgent and which are not. This is so that users can determine what they...
Nathan Lee 6 months ago in RingCentral Phone 0 Under review

Integration with JobAdder

JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into ...
Pete Van Opens 6 months ago in RingCentral Integrations 1 Future consideration

Add Average Dials Per Hour

It would be great to track the average dials per hour.
Guest 6 months ago in RingCentral Analytics 0 Under review

Copy or duplicate a custom rule

It would make sense to be able to duplicate a custom rule
Christopher Nolty 6 months ago in RingCentral Admin Portal 0 Under review

Initiate call from software to any RC device

You should be able to look for a contact in the RC software on computer and then then when you click on the phone option have the ability to click and initiate the call on computer application, deskphone or app on cell phone. For instance, I would...
Eric Lehman 6 months ago in RingCentral Phone 0 Under review

Record your own company name

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.
Jill Minkow 6 months ago in RingCentral Admin Portal 0 Under review

Limiting dial-by-name directory to the site

We would like to have the dial-by-name restricted to the the site that the users are assigned to. Currently, when the site other than the "Main Site" is dialed and the dial-by-name option is selected, the all of the users are searched instead of t...
Jack Spaulding 6 months ago in RingCentral Phone 0 Under review