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Restrict User's Ability to Change Voicemail Attachments and Voicemail to Text Settings

For financial companies, this is an important security enhancement. You can apply a template to turn these features off today, but users are able to turn them back on. If you restrict access to these features, it also restricts users access to bas...
Clark Bergholtz almost 2 years ago in RingCentral Phone 0 Under review

Add files functionality to video calls

It would be useful to be able to attach files to participants while in video calls. Attaching from devise AND/OR google account would be ideal
Chipo Nyambuya (she, her) almost 2 years ago in RingCentral Video 0 Under review

Need ability to turn off texting capability for users.

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
James Shaw almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Provide ability to assign role to Limited Extension

We have a few Limited Extensions that we would like to deny outside dialing on, but have no way to restrict them to dialing just in-house extensions. It would be great if we could assign a custom role to Limited Extensions.
Steve Jones almost 2 years ago in RingCentral Admin Portal 0 Under review

Queue's included in the Download User List File

Call queues were removed from the download user list file in the admin portal. It made documenting the list of Users much easier if it included the call queue's they were assigned to
Ismael Pimentel almost 2 years ago in RingCentral Admin Portal 0 Under review

Option to separate SMS on main and direct number

I. have a main office number and a secondary number. I'd like to use the secondary number to communicate with my staff and would like to know if there's a good way to separate those texts received to the main number from the ones received to the s...
Jenny Remolacio almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the function to delete an entire text conversation with another RingCentral user.

Right now you can only delete 1 message at a time. Please install an option to remove all text messages!
Jason Zarrella almost 2 years ago in RingCentral Web/Desktop App 0 Under review

System wide blocking of spam numbers to all extensions

There needs to be a way to block spam numbers from all extensions, phone numbers, and groups in one simple master place. Spam has gotten out of control and when you get 100 spam calls per day to different extensions the current options of blocking...
Oriel Zelcer #111 almost 2 years ago in RingCentral Admin Portal 1 Under review

Callback Prompt

Callback prompt feature that alerts a user on the phone to call back, so when they get off the phone, they would have a blinking light and could pick up and call back the person who left you the call back prompt.
Andy Koe almost 2 years ago in RingCentral Phone 0 Under review

Pinning Specific Participants for Meeting Recording

Before the most recent update, we could pin a specific participant in a meeting to record. This is essential for our business. Now everything records in gallery view even if the host's screen is utilizing other views or pinning.
Laina Burgess almost 2 years ago in RingCentral Video 0 Under review