Skip to Main Content

Customer Ideas Portal

Showing 7016 of 7016

Dial 9+number for main company Caller ID #, 8 for second caller ID #

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Add support for filtering calendar to only meetings I'm hosting.

The new RingCentral Video does not support filtering Meetings to only those I'm hosting. The RingCentral Meetings does support this. This makes finding my meetings simple and should be available with RingCentral Video.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

enhancement on the robocall mitigation feature

Robocall mitigation feature should have the capability of identifying robocalls as they come in, and should block it from going through to the customer's phone system.
Radney Porcioncula about 2 years ago in RingCentral Phone 0 Under review

Keep on Top

The ability to right-click at the top of a meeting window and choose "Keep on Top" from a context menu. Similar to how Zoom operates.
Guest about 2 years ago in RingCentral Video 0 Under review

Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT over 1 year ago in Hardware 0 Under review

Remove the area code when calling out

When calling off my cell i used to be able to type in the number without having to add the area code which was really nice. BUT now you guys changed it to where no matter what a number 1 is always added to the phone number...so now you HAVE to typ...
Guest over 1 year ago in RingCentral Analytics 1 Under review

Be able to retrieve a call that was transferred

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone
Lynnette Mayberry almost 3 years ago in RingCentral Phone 0 Under review

Phone like experience for RingCentral App Text Messaging

The old windows RingCentral App that is about to be retired has a very pleasing Smart Phone like text messaging that the new RingCentral App does not offer. Please allow for the New RingCentral App to be configured by the user so the user only see...
Fax Number almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Follow Up Boss Integration

Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa
Guest about 2 years ago in RingCentral Integrations 1 Under review

Click to Dial to send to desktop phone or cell Phone app

We spend all day in a meeting together since we can't go into the office. We have a lot of daily communication we have to do. However, the click to dial feature would save us a ton of time because we place a minimum of 50 calls a day. So it would ...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review