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The login page for CXone Call center ringcentral.nice-incontact.com does not support SSO login, please add it

You can access the SSO login by going to https://cxone.niceincontact.com however the SSO login does not appear if you login at ringcentral.nice-incontact.com It should forward you or pop up the SSO page if that is configured on the account. Thanks...
Zach Olsen 11 months ago in RingCentral Contact Center 0 Under review

Increase number of rings for Limited Extensions

No description provided
Staff Room over 2 years ago in RingCentral Phone 1 Future consideration

Respond to call via text after voice mail

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Total calls per department in Trend

When viewing the Total Calls trend, it'd be helpful to have the graph show the lines per department.
Benjamin Gu 11 months ago in RingCentral Analytics 1 Already exists

Extend the time to input an extension

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Please add Redtail CRM

Please add Redtail CRM
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Add back Asana Integration

With the Classic version of RingCentral Glip we were able to add the app and have it integrated. Many of the integrated apps are gone now. Including Box/Dropbox.
Emma Lombardi almost 2 years ago in RingCentral Integrations 1 Already exists

Resizable Windows for Display

Would be nice to make the call queue monitors larger for digital displays in the office. Outside of just queue details.
Daniel Hassell almost 2 years ago in RingCentral Analytics 0 Planned

Feature that can Help Impaired Users / Customers to Use RingCentral (Blind)

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Show status icon for users in left column (like in RC classic)

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...
Matthew Underwood almost 2 years ago in RingCentral Web/Desktop App 0 Under review