Customer Ideas Portal

You can access the SSO login by going to https://cxone.niceincontact.com however the SSO login does not appear if you login at ringcentral.nice-incontact.com It should forward you or pop up the SSO page if that is configured on the account. Thanks...

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller

When viewing the Total Calls trend, it'd be helpful to have the graph show the lines per department.

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.

Please add Redtail CRM

With the Classic version of RingCentral Glip we were able to add the app and have it integrated. Many of the integrated apps are gone now. Including Box/Dropbox.

Would be nice to make the call queue monitors larger for digital displays in the office. Outside of just queue details.

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...