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Need to Disable Users Ability to Pause Call Recordings

As admin, we need to be able to fully control all features. We do not want end users to be able to pause/end Automatic Call Recordings. Also, would like to see notifications if they were allowed and did so.
Scott Colby about 1 year ago in RingCentral Admin Portal 0 Under review

Collab with Infinity would be a huge asset

We use Infinity as our CRM & task tracker... cross posting would be a HUGE thing for us.. https://app.startinfinity.com/home
Candi Hallstrom about 1 year ago in RingCentral Integrations 1 Under review

Allow the ability to view messages when deleted

Allow the ability to view when deleted items were actually deleted and not just received from service.ringcentral.com. From service web > Messages > Deleted items it has a column that says "Received"... it would be nice to have a column of w...
Sergio Leonardo about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the ability in HUD to "Drop" / "Terminate" an active call/call on hold

I recently had to contact RingCentral tech support because one of our customer service representative placed a called on hold and then their RingCentral desktop program froze. After closing the program and getting back open their status was still ...
Evron Mason about 1 year ago in RingCentral Web/Desktop App 1 Under review

Desktop Version (mac) - Shrink columns under Tasks to show more of "Name"

There is no way to shrink the window and show more of the name under tasks. When shrunk, most data lost, when enlarged, lots of blank space. I'd like more control over the window size/shape on my desktop.
Morisa Herrick about 1 year ago in RingCentral Web/Desktop App 0 Under review

RingCentral Conference Meeting

We are requesting to have a feature on RingCentral Meeting to disable to use the access code when using the Dial-in (+16504******,,964******#) when joining on the Conference Meeting. The one-tap join numbers are too long, can we just use the Stati...
Nimble NOC Hotline about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Further develop the RC Workspace to be as good as RC phone space.

We use many platforms/apps for many different functions. These platforms have changed throughout the years but there will always be a need for the following. Communications platform, Tasks and project platform, Client database... among others. If ...
Marcus Briggs about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Nectar Integration

Add Nectar integration into Ringcentral app. Nectar already integrates with Teams, Slack, NetSuite, ADP, etc...Ringcentral integration would be a great addition.
Gabe Trif about 1 year ago in RingCentral Integrations 0 Under review

Restrict SMS message attachments

It would be nice to be able to prevent people by a Role from sending attachments via SMS.
Seth Wand about 1 year ago in RingCentral Admin Portal 0 Under review

Allow Giphy & Screen shots to be shared even if Upload from computer/mobile is disabled in File Sharing for the app

This would allow users to still be able to have a little bit of fun even though they are restricted from sharing files from their own computers
Franz Ferrey Gesmundo about 1 year ago in RingCentral Contact Center 1 Future consideration