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Customer Ideas Portal

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Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD
Allison RingCentral 5 days ago in RingCentral Integrations 0 New

Integrate Ring Central to be used with Repair Desk

Integrate Ring Central with our point of sale, Repair Desk, so that when we are logged into Repair Desk and a customer call comes through, the customers info will come up and what repair they currently have in our store.
Melanie Culver 5 days ago in RingCentral Integrations 0 New

Fax prompt error show if the attachment was corrupted

Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.
Marielle Nacis 5 days ago in RingCentral Admin Portal 0 New

worldtask/buildbook and freshbooks or quickbook

The app is very good for team and customer communication and it would have been great to also have the RingCentral app available. also I do use freshbooks and buildbook as CRM and none are available.
Mila Canales 5 days ago in RingCentral Integrations 0 New

Poly CCX 700

Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join ...
Benny Richie 5 days ago in RingCentral Integrations 0 New

increase recording storage time frame

Due to many new requirements by organizations like CMS calls recording are required to be kept for 10 years. With cloud based technology the storage can be unlimited. Even for an additional fee.
Michael Capricciuolo 5 days ago in RingCentral Integrations 0 New

Undelete a note in RingCentral

Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.
Daniel Sibis 6 days ago in RingCentral Web/Desktop App 0 New

users login/logout audit

How do I get a audit report for - login/logout times - desktop / mobile app
bullet mallari 8 days ago in RingCentral Analytics 0 New

Old Bill Statement Address Change

Have an option to be able to edit the address shown in the old billing statement or invoice.
James Peterson 9 days ago in RingCentral Admin Portal 0 New

RC App serves as dialing pad and incoming/outbound calls will be answer on the manual provision phone

Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)
Marielle Nacis 9 days ago in RingCentral Admin Portal 0 New