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Dynamic outbound caller ID

Ability to setup rules as a company or user that would dynamically change the outbound caller ID based upon the area code being called. Ex. If you have a 972 area code and 469 area code as a company number, if you call someone with a 972 area code...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.
Guest over 2 years ago in RingCentral Phone 1 Future consideration

Limited Call Log Access

Give a manager access to the call logs of the people that report to them without giving them access to the whole company? Like their boss's calls.
Guest over 2 years ago in RingCentral Phone 1 Future consideration

Automatic notifications for SFTP failed to transfer recordings - Automate retry transfer for failed transfers

For those transferring recordings to long-term storage for compliance reasons, currently the only way to check for failed transfers is to navigate to: More>Apps and Resources> Archiver Beta Then navigate to the third Phone tab, select the Mo...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Guest over 2 years ago in RingCentral Video 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest over 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest over 2 years ago in RingCentral Phone 3 Future consideration

Add settings to host debrief or recap call after a meeting - video or call only

You just finished hosting a meeting and you want to grab a few attendees for a quick recap call or recap video meeting. You want to end the primary meeting to stop recordings, drop those unneeded for the recap. IDEA: When you hit end meeting, you ...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

adjust length of time before an extension-to-extension call times out while dialing

We use 3-digit office extension numbers. if you pause for a few seconds while direct-dialing another extension the call will time out. I want to be able to adjust the length of time to complete a 3-digit extension dial to 5, 10 and 15 seconds.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Feature request: Ability to duplicate the default "all employee group"

The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a se...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration