All ideas

I am running small business. Set up Extention 1 for Sales, 2 for Support and 3 for Emergency. When customer called, I manually save, but it is not linking all extension no. For example, customer called Extention 1...I save it manually their contac...

It would be really helpful if a notification popped up when an interoffice message is sent. (For example, in Microsoft Teams). When we receive a phone call the dial box pops up so we know to answer the phone. Right now, if someone sends a message,...

It would be nice to see meeting faces as bubbles similar to the iwatch layout combined with facetime format. Were the bubble gets bigger for the speaker. An option that can be turned off and switched back to multi-page view

Allow us IT admins to filter our users by those who don't have the department set. This allows us to better manage new user setups who may not be allocated to a team at setup stage, but allows us to easily see who needs adding to a department stil...

It would be useful to be able to attach files to participants while in video calls. Attaching from devise AND/OR google account would be ideal

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.

Call queues were removed from the download user list file in the admin portal. It made documenting the list of Users much easier if it included the call queue's they were assigned to

Callback prompt feature that alerts a user on the phone to call back, so when they get off the phone, they would have a blinking light and could pick up and call back the person who left you the call back prompt.

It would be really helpful to increase the limit of recipients from 5 - we use this feature for emergency after-hours requests from our clients and as a company focused on tip-top customer service, we would like for all employees to receive these ...

Send calls to Teams in E164 format. Teams is expecting calls from Ring Central (direct routing provider) to be sent in E164 format, which is a standard. This would properly resolve numbers to our Teams and Outlook contacts.