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Custom Dial-By-Name Greeting

Customers can have the same Greeting voice they use for all their other Greetings.
Paul Noga about 1 month ago in RingCentral Admin Portal 0 New

Breakout rooms should be allowed for the participants in the video meeting

Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions...
Nella Castillo about 1 month ago in RingCentral Web/Desktop App 0 New

Enable non sip compatible phones

We have Mitel 5330 phones that we wanna use with Ring Central phone system. Apparently its not compatible since this is not a SIP enabled device. It would be beneficial to most of ring central customers to have the non sip compatible phones work w...
Iam Kristoff Coloma about 1 month ago in Hardware 0 New

Mass upload Virtual Background RCV

I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?
Mervin Cuneta about 1 month ago in RingCentral Video 0 New

Unique ringtone for Voicemail alerts

Would really appreciate custom ringtones for Voicemail alerts. I use RingCentral partly as a pager where people leave their number for me to call back, but with the gentle default alert, it's not necessarily catching my attention (especially at ni...
Bryan Chung about 1 month ago in RingCentral Phone 0 New

Bulk Update to the Email Domain of Users

Import this change in bulk instead of hitting each user individually. Saves time.
Alfred Lamsen about 1 month ago in RingCentral Admin Portal 0 New

Download Voicemail Recordings from Admin Portal

I need to be able to download voicemail recordings from different users from the admin portal. It is time consuming to have to login to each individual user to access these recordings.
Heather Poelzer about 1 month ago in RingCentral Admin Portal 1 New

to access your users' mailboxes without their password because you're set as a super admin

as a super admin I should be able to gather information prior to a user departure, without their knowledge. I should be able to gather their voicemails prior to them leaving the company, without their knowledge, and without setting a password, and...
Jeff Schneidman about 1 month ago in RingCentral Web/Desktop App 0 New

Have phone ring while company greeting is being played

I am submitting a request to have a phone ring while the company greeting is being played. This would give us an advanced notice that a call is coming in while the customer listens to our greeting/information
Ronald A about 1 month ago in RingCentral Web/Desktop App 0 New

Fix caller ID for 800 numbers

Ringcentral can not display proper caller ID for 800 numbers. Even thier tech support 888-898-4591 comes out as HoneycombBotanicals. Not professional
Cody Sorenson about 1 month ago in RingCentral Admin Portal 0 New