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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576 of 7576

Manage Forms Form Manager - Allow Prior Versions

In the Contact Center - under Manage Form - allow the ability to see previous version data - this is critical for audit and historic data
Elizabeth Witte over 1 year ago in RingCentral Contact Center 0 Under review

Quick contacts access when transfering a call (Desktop and Mobile Apps)

We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts fro...
Dave Belley over 1 year ago in RingCentral Mobile App 0 Under review

Stop Canceling texting when a new call comes in.

when Texting, or using the keyboard for anything and a new call comes in the app minimizes the keyboard. Clearly im typing something I don’t want it minimizing every call. Happened 3x typing this message…
Michael Foley over 1 year ago in RingCentral Mobile App 0 Under review

LOB Analytics-include more rows per page, allow for longer heights, and give option for breakdowns in trend widget

It would be useful is for the new LOB Analytics if we could make a table widget include more results per page and make widgets height more than 4. For example if we want to make a total leaderboard of a team of 48 people, the current option would ...
Alexander Wade about 2 years ago in RingCentral Analytics 0 Under review

Transfer Ownership of meetings when a user is disabled

When someone leaves the company, and is ultimately disabled or deleted from RC, we find ourselves with an issue when it comes to Meetings. The ownership of the meeting seemingly dies with the user, and then the meeting has to be deleted and recrea...
Shaun Heckman about 2 years ago in RingCentral Meetings & Webinar 0 Under review

calendar for holidays

It would be great if you had a holiday calendar tied to the IVR. This way it would prompt you on what you want to do for those days, or bad weather days.
Makesha Bailey about 2 years ago in RingCentral Admin Portal 2 Under review

Remove user from Messaging without a RingCentral Extension

Hello! How do I remove a user from Messaging that does not have an extension assigned to them?
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke over 1 year ago in RingCentral Admin Portal 1 Already exists

MyRepChat integration

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
Jonathan Suzio over 1 year ago in RingCentral Integrations 1 Future consideration

Text Notification pop up preview - want it back

The pop up preview notification has recently changed and no longer displays a preview of the message. For MFA purposes, it was nice to see the code displayed. Without the preview, it requires more steps to navigate to the text message and to displ...
Wayne Blackwell 8 months ago in RingCentral Phone 0 Under review