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Allow scheduling of meetings without connecting to a calendar

Allow scheduling of meetings without connecting to a calendar. For privacy purposes and confidentiality, I do not want to give access to my outlook calendar.
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Under review

Audible notification when the queue reaches a certain threshold

I would like to hear a ring, buzz or some other sound when our queue reaches a certain number so that I can be alerted if I am not actively looking at my dashboard; when I am working on a task or looking at another screen.
Guest almost 3 years ago in RingCentral Contact Center 1 Already exists

List of Active Feature Being Used.

Could be better if we can have a feature where we can see in the admin portal the list of features we are actively using within RingCentral.
James Peterson 9 months ago in RingCentral Admin Portal 0 Under review

Status feature

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!
Olivia McCaleb 9 months ago in RingCentral Phone 0 Under review

Dont Force the App to open when calling through extension

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...
John Hanna 9 months ago in RingCentral Phone 0 Under review

Option automatically set agents to an inactive/busy code while on a MS-teams call or similiar

It would be very nice if there would be an option to make RC and or Max-Agent automatically set itself to "Absent" as soon as a MS-Team call is received?
Holger Haase 9 months ago in RingCentral Web/Desktop App 0 Under review

Add external fax # to Cover Page

Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.
Bay City Fax 9 months ago in RingCentral Web/Desktop App 0 Under review

911 Address / site address applicable for all address fields or address book

Need to create an address book so that you can easily populate address for other fields instead of having to type it each time.
Robert Kuryk 9 months ago in RingCentral Admin Portal 0 Under review

ability to copy / duplicate an IVR item (prompt for new extension)

Need ability to copy existing IVR to a new and add new relevant name / extension but retain all settings
Robert Kuryk 9 months ago in RingCentral Admin Portal 0 Under review

Recurring dates in custom rules for IVR auto attendant

There needs to be recurring dates in the IVR menu when creating a custom rule. I want to set a Christmas message every year. I don't want to have to re-create it each year with a specific date. I want to program in Dec 25 every year or for Thanksg...
Robert Kuryk 9 months ago in RingCentral Admin Portal 0 Under review