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Callers can press a key in auto receptionist and be sent a text.

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Thryv Integration

It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.
Guest over 2 years ago in RingCentral Integrations 3 Future consideration

RingCentral Conference Meeting

We are requesting to have a feature on RingCentral Meeting to disable to use the access code when using the Dial-in (+16504******,,964******#) when joining on the Conference Meeting. The one-tap join numbers are too long, can we just use the Stati...
Nimble NOC Hotline about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Call forwarding using star codes

be able to forward calls automatically by dialing star codes on deskphone
Guest over 2 years ago in RingCentral Phone 0 Under review

Further develop the RC Workspace to be as good as RC phone space.

We use many platforms/apps for many different functions. These platforms have changed throughout the years but there will always be a need for the following. Communications platform, Tasks and project platform, Client database... among others. If ...
Marcus Briggs about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Nectar Integration

Add Nectar integration into Ringcentral app. Nectar already integrates with Teams, Slack, NetSuite, ADP, etc...Ringcentral integration would be a great addition.
Gabe Trif about 1 year ago in RingCentral Integrations 0 Under review

Restrict SMS message attachments

It would be nice to be able to prevent people by a Role from sending attachments via SMS.
Seth Wand over 1 year ago in RingCentral Admin Portal 0 Under review

Allow Giphy & Screen shots to be shared even if Upload from computer/mobile is disabled in File Sharing for the app

This would allow users to still be able to have a little bit of fun even though they are restricted from sharing files from their own computers
Franz Ferrey Gesmundo over 1 year ago in RingCentral Contact Center 1 Future consideration

Forward main number calls to an external number from a desk phone and app on demand

We have smaller office and when everyone leaves for lunch, we would like to forward the main number to a calling service we pay for. Presently, we can do this by dialing #72 and then the number and when we get back, we dial #73 to unforward them. ...
Frank Prepsel over 1 year ago in RingCentral Phone 0 Under review

Call Forwarding Rules Based on RingCentral Contact Category

It would be really great to have a custom forwarding rule based on RingCentral Contacts that have a specific tag or category. This would make the routing of calls directly to the appropriate extension much faster and easier.
Chad Dixon over 1 year ago in RingCentral Phone 0 Under review