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Showing 5796

virtual dial pad to hard phone connect

It would be useful if from our management system we could click on a customer's phone number, it would go to the Ring Central dial pad and then send it our hard phone to make outgoing calls.
Brett Scialdone 7 months ago in RingCentral Phone 0 Under review

Adjust data refresh rate in Analytics

sometimes it's I'd like to check call analytics quicker than having to wait until the top of the hour.
Guest 7 months ago in RingCentral Analytics 0 Under review

Allow text to be typed in Fax TO: field in desktop app

You should not have to add a Contact before faxing. Right now, if you fax using a template and only a fax number, then the cover letter show nothing in the TO: line. I want to be able to have a separate "TO:" field and "Fax number" field, so my co...
Dee Ann Gee 7 months ago in RingCentral Web/Desktop App 0 Under review

Billing: Licenses and Inventory should list all available licenses in the account

We have identified an issue with the Billing Licenses and Inventory Page of the Admin Portal where the Additional Local Number license quantity does not display Available licenses if they are not directly under the company site or in a different c...
Fraz Hamid 7 months ago in RingCentral Admin Portal 0 Under review

Bonafide ERP Integrations

Please let me know if you guys have any integrations or apps with BONAFIDE.
Nagaraj Kunda 7 months ago in RingCentral Integrations 1 Future consideration

Add the capability to change caller id on the desk phone

Most legacy system's have a button that can be programmed on a keyset to send out an alternate caller id. Ring Central does not have this. I understand you can change it in the client but not everyone uses the client. This should be available to c...
Nactel Admin 7 months ago in Hardware 0 Under review

Windows fax compatibility with ring central fax

I use electronic medical record called Accuro. They have 40000 clients. Other medical records softwares use integration either with windows fax out and in option or internal integration with efax softwares. These softwares include oscar, practice ...
Val Ginzburg 7 months ago in RingCentral Phone 0 Under review

Analytics time frame in reporting

It would be nice when selecting a time frame to be able to select Sun ~ Saturday in addition to last business week Mon~Fri. We can do last 7 days and sort of make that happen with the day of the week we deliver the report, but we'd like to track c...
Richard Valenta 7 months ago in RingCentral Analytics 0 Under review

Message blocking in voicemail boxes

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...
Richard Valenta 7 months ago in RingCentral Phone 0 Under review

Create a rule to select callers who have withheld their number.

Create a rule to select callers who have withheld their number. Currently you can only input numbers.
Biz Admin 7 months ago in RingCentral Admin Portal 0 Under review