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Multiple User Selection for 'Schedule Meetings for Me'

In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user. For companies that have a users who'...
Darryl Mayle almost 2 years ago in RingCentral Video 0 Under review

RedTail Integration independent of Browser

RedTail integration should not be limited by the web browser. Currently, RingCentral can only integrate using Google's Chrome browser. This is unacceptable and non-standard for the financial services industry (which widely uses RedTail). In fact, ...
Sean Joyce 11 months ago in Developer Platform and APIs 0 Under review

Alphabetize Presence

Need a simple fast way to alphabetize Presense. With 40 or so employees coming and leaving at any given time it would b nice to be able to easily alphabetize the list. Not a big deal with 4 o 5 but when there are nearly 40 it doesn't make sense to...
Tracy Hoff 11 months ago in RingCentral Phone 0 Under review

ACO HUD to show transferred call

Hi, this idea came from one of my clients: For the HUD to show the inbound caller even when transferred to another extension. "The HUD provides an overview of what other users in the organisation are currently doing. In the situation where I might...
Gian Santos 11 months ago in Developer Platform and APIs 0 Under review

Audit trail for OB Skill Control

For the Outbound Skill Control in CX1, there should be an audit trail similar to what exists with Skills and Users in User Hub. Currently, Outbound Skill Control has Notifications, but the notes are short-lived and don't provide enough information.
Anthony Cherry 11 months ago in RingCentral Contact Center 1 Under review

Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary parameters are being met on the associated router. Open ports, QOS, Etc.

Pre installation actions.
Stephen Shaffer 11 months ago in RingCentral Web/Desktop App 0 Under review

The login page for CXone Call center does not support SSO login, please add it

You can access the SSO login by going to however the SSO login does not appear if you login at It should forward you or pop up the SSO page if that is configured on the account. Thanks...
Zach Olsen 11 months ago in RingCentral Contact Center 0 Under review

Save renamed participant name for future use

Hi , After logging into RingCentral Meetings Desktop app over SSO, it always pulls the name according to my AD Account which is expected. When I create a meeting room, I am able to rename myself as a participant. However, this change will not pers...
Guest almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Already exists

Audit Trail Report on Manage admins website

I want to know what my admins do inside the site. Monitoring calls, running reports, pausing leads. Listing their name, date of action, type of action. They have access to a lot of information in the manage portal so...
Ryan Bartlett almost 2 years ago in RingCentral Engage Voice 0 Future consideration