Customer Ideas Portal

I want to see what % of outbound calls is answered on average at specific time of a day.

Under contact in RC App, wants to have an option to select number for SMS as defauldefault

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...

All speakers have different microphones. Some of them are louder and some quieter. I think it is a good idea to add an ability for the user to regulate the volume of each speaker he listens to.

The spacing for the dashboard is wide which takes up a lot of space. Is it possible to trip down the spacing so when viewing the dashboard you do not have to scroll up or down to view all the team members.

Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.

Please add a support for Ubuntu 22.04 as currently it is not able to sign in user. Our company policy requires us to update to latest LTS version and that is causing lot of issues as the RCMeetings is not working correctly on this new version. Sin...

The previous app version did not have this and the ability to quickly merge calls was easy and convenient and important to my business. The new step adding the prompt asking to announce yourself to a call I've already started and made the call to ...

We want to have an option in the performance report to permanently remove a deleted user/group extension from the list, currently there is no option to do it and it's a bit annoying to do an extra step just to exclude this deleted user/group from ...