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Customer Ideas Portal

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Install RC Unified App for All user under admin access

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Translation service that RingCentral has for an integration with RingCentral Video.

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.
Rona Orenstein over 2 years ago in RingCentral Video 0 Under review

Add Option to pause and unpause recording/Masking on the new RC App

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.
Ross C over 2 years ago in RingCentral Web/Desktop App 1 Under review

Chrome Plugin Should Allow Meeting Defaults to be Customized

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.
Randy Olsen over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add ability to view Google Calendar in RC App

You can create a meeting in Google Calendar with the RC app but being able to use the RC app as the primary tool for collaboration would be great and viewing Google Calendar would be essential for this.
Randy Olsen over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to send a text and/or message company-wide without having to create a group

A group seems fine except every time someone new is hired this group would need to be maintained. It would be nice for company-wide alerts and announcements to have this simply be every user setup in the company account.
Randy Olsen over 2 years ago in RingCentral Web/Desktop App 0 Under review

Send Video Meeting Invite via Text Message

When you create a meeting invite it would be nice to be able to send that invite out via text message either by entering a phone number or selecting a contact number.
Randy Olsen over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow computer app to transfer calls away from a deskphone

When a receptionist or user answers a call on a physical deskphone they should be able to use the computer app to initiate a transfer without having to "flip" the call first and then transfer it.
Randy Olsen over 2 years ago in RingCentral Web/Desktop App 0 Under review

Dialing a number containing letters or words doesn't automatically convert to numbers

In the old RingCentral Phone app dialing a phone number that contains letters will automatically convert the letters to the appropriate numbers, can the new app do this?
Austin Clark over 2 years ago in RingCentral Web/Desktop App 0 Under review

Dialing phone numbers doesn't automatically add dashes

It's easier to glance at a phone number before dialing with the dashes in place, that way typos are easier to spot. Thankfully the dashes are added after the call is started but at that point it's often too late.
Austin Clark over 2 years ago in RingCentral Web/Desktop App 0 Under review