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Extend the time to input an extension

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.
Guest over 2 years ago in RingCentral Phone 0 Under review

Add back Asana Integration

With the Classic version of RingCentral Glip we were able to add the app and have it integrated. Many of the integrated apps are gone now. Including Box/Dropbox.
Emma Lombardi over 2 years ago in RingCentral Integrations 1 Already exists

Resizable Windows for Display

Would be nice to make the call queue monitors larger for digital displays in the office. Outside of just queue details.
Daniel Hassell over 2 years ago in RingCentral Analytics 0 Planned

Feature that can Help Impaired Users / Customers to Use RingCentral (Blind)

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Simplify RC Desktop and RC Mobile login process

A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your p...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Show status icon for users in left column (like in RC classic)

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...
Matthew Underwood over 2 years ago in RingCentral Web/Desktop App 0 Under review

Multiple User Selection for 'Schedule Meetings for Me'

In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user. For companies that have a users who'...
Darryl Mayle over 2 years ago in RingCentral Video 0 Under review

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.
Brian Spencer over 2 years ago in RingCentral Analytics 0 Under review

Audit Trail Report on Manage admins website

I want to know what my admins do inside the https://portal.vacd.biz/manage site. Monitoring calls, running reports, pausing leads. Listing their name, date of action, type of action. They have access to a lot of information in the manage portal so...
Ryan Bartlett over 2 years ago in RingCentral Engage Voice 0 Future consideration

Allowing customers to log in using their email address to a different account even if it is already associated to another account.

It would be more convenient for the customer if the system can allow the same email address to be used as a log in credential even if email address also associated to another account.
Denice Abbey Dizon over 2 years ago in RingCentral Web/Desktop App 0 Under review