Skip to Main Content

Customer Ideas Portal

Showing 4758

Create contact groups to send bulk text messages

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...
Donna Archambault over 2 years ago in RingCentral Web/Desktop App 2 Under review

Garmin smart watch push notifications

Currently, RingCentral notifications do not push to Garmin smart watches
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to call multiple numbers and send a pre-recorded message.

Ability to call multiple numbers and send a pre-recorded message.
Jessa Remo over 2 years ago in RingCentral Phone 0 Under review

add option (radio button) to "follow company hours" under user/extension hours.

As our company hours change, we have to individually adjust each user hours as well. This has lead to mistakes and missed calls. A simple additional radio button (24/7... follow company hours... and custom hours) under user hours would allow us to...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Cloud storage notification

We were hoping that we can get notified of the amount of storage left or used by an account. Especially if the storage capacity is about to reach the limit.
Roland Angoluan over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Customize Voicemail Notifications

For RingCentral Office accounts with HIPAA enabled, the voicemail notifications that come through email contain caller ID name and the phone number. For additional security and privacy, there should be an option to strip the caller ID information ...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

simultaneously sharing two monitors/screens on a web sharing session

With a normal video meeting session, we can ONLY share one screen at a time and need to switch between screens. we hope to have a feature in RingCentral applications that we can share 2 monitors or screens at the same time, with this said, the oth...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Survey Link to preview Questions post Webinar

When creating a Survey to send out at the end of a webinar, it would be EXTREMELY helpful to have the ability to VIEW the questions in a way that is in 'real time' as to how it will be received by the attendee. Additionally, one MAJOR ISSUE is I c...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.

Pass the Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. Specifically with Salesforce CTI integration & call logging, other RC data is passed into Salesforce task fields like call duration, call direction, call result...
Jeanette Hagan over 2 years ago in RingCentral Integrations 1 Under review

Certain Backticks don't work on RC Unified App

The following backticks do not work on RC Unified app (screenshots attached) when they are actually suppose to work. As a result, RingCentral should add this backtick on the app. Triple backticks also are a feature of Markdown, so RingCentral shou...
Hannah Tieu over 2 years ago in RingCentral Web/Desktop App 0 Under review