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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

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Add languages to RC Video closed captioning options

Add languages to RC Video closed captioning options
Remote Access RMATS over 2 years ago in RingCentral Video 0 Under review

Facebook Portal app

Facebook Portal is an $100 Video Conference Unit that allows SME's to cost-effectively integrate Room-based units into Video Meetings. They have a model whereby 3rd Parties can use the platform - Zoom for example can be used. It makes for a great ...
Gareth Bleasdale over 2 years ago in RingCentral Video 0 Under review

YeaLink T47W - Page & Park Buttons

It would be great if we could get the provisioned Park 1 & Park 2 buttons to work where we could actually park a call on these soft keys. It would also be helpful if we could program the page button to an extension so users didn't have to reme...
107 Jay Young over 1 year ago in Hardware 0 Under review

Allow anyone to begin and host video meetings

I want for anyone in my team, who has access to a recurring weekly meeting, to be able to begin it. I am admin for my company so I often am scheduling meetings but don't necessarily want to be hosting every one. It would be preferable if the first...
Finch Livesley-James over 1 year ago in RingCentral Admin Portal 0 Under review

LOB Analytics by Site

Hello, we have configured our RC in the multi-site fashion. It will be ideal if we can view the LOB Analytics by individual site in addition to the global view. Can that filter be added? Thanks! Todd
Guest over 1 year ago in RingCentral Analytics 0 Under review

Setup shared document/spreasdsheet feature in RC App

A shared doucment feature that would allow teams to update and work off of one spreadsheet. Similar to Google Docs or Teams sheet features.
Breck Tyson over 1 year ago in RingCentral Web/Desktop App 0 Under review

Set time of day for call log delivery

Currently call logs are sent by email at a fairly random time (perhaps the time of day when originally set up?). It'd be good to allow for a time of day (even a select menu for each hour) which would mean fewer "In Progress" calls are included if ...
Jason O'Leary over 1 year ago in RingCentral Phone 1 Under review

Disable User Greetings for internal calls

When calling internally, have an option to disable user greetings.
209 IT Desk over 1 year ago in RingCentral Admin Portal 0 Under review

Voicemail Ringback

Call the user with a prerecorded message alerting them they have a voicemail waiting.
Guest over 3 years ago in RingCentral Phone 1 Under review

Analytics Reports of Phone Calls

Hi, I am looking for a report with all the calls CONNECTED. As I have to do the analyses of number of people I spoke with to the number of matched candidates. I will really appreciate as this will give a more clear picture. Thanks, Lubna Ali Healt...
Lubna Ali 8 months ago in RingCentral Analytics / RingCentral Mobile App 1 Under review