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Visual Voicemail on Deskphone

Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.
Travis Hill over 1 year ago in Hardware 1 Under review

Need to include multiple screen sharing option, that realy helps

Need to include multiple screen sharing option, that realy helps
Practose Professional Practice Management Services 10 months ago in RingCentral Meetings & Webinar 0 Under review

LOB Analytics-include more rows per page, allow for longer heights, and give option for breakdowns in trend widget

It would be useful is for the new LOB Analytics if we could make a table widget include more results per page and make widgets height more than 4. For example if we want to make a total leaderboard of a team of 48 people, the current option would ...
Alexander Wade over 1 year ago in RingCentral Analytics 0 Under review

We need and Alarm for Ring Calls. Simple easy settings to alert 10 min till finish with a 2 min warning.

Everyone will benefit by an alarm clock to alert to end of meeting time.
Jamie Harris over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo over 2 years ago in RingCentral Admin Portal 0 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher over 2 years ago in RingCentral Integrations 1 Under review

Cost Centre added to Unassigned Extentions

The ability to see which cost centres each licence is assigned to in the unassigned Extensions list. This will enable support to select a licence bought for each cost centre more easily. Currently, we have to go to Billing Items, find an unassigne...
Jess Vale over 1 year ago in RingCentral Admin Portal 0 Under review

need backlight to be on all the time on the phones, when on charger, as was with BT phones our previous supplier

so one can see the time and date and phone is charged
3D Garden designers over 1 year ago in Hardware 0 Under review

Reporting | Refused Calls

Separate refused calls to direct line versus refused calls coming from a queue/IVR pipeline on the report Any API integration calls should have a separate description to filter call queues versus calls coming from an integration Include refused ca...
Guest over 2 years ago in RingCentral Analytics 0 Under review

Online Access to Reprovision Phone Number

I purchase new phone lines almost every week as my company grows. Every time I add a new line, I must call the customer support line and open a case to have the new line reprovisioned to allow the SMS feature. I must spend a MINIMUM of 20 minutes ...
Chris Thebeau 10 months ago in RingCentral Admin Portal 0 Under review