Customer Ideas Portal

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.

In our old phone system many users would use the voice directory to call other people in the organization. They would pick up the phone, say the name of the user that they wanted to call. The name of the extension that they were being connected wo...

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?

Currently you can sort by several factors such as answered calls, status, outbound calls, etc. There should be an additional option to allow the members of the team to be sorted by queue order.

i would like to show the number of pages per fax sent and received under call log

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.

Would be better if we could minimize the hours/days in updating CNAM process

Speech-to-text dictation of voicemails already exists, but for the benefit of hard of hearing users we would love to see a feature where phone calls could also have dictation in real time. Could be used for meetings as well.

The ability to add contacts to an existing text conversation. Currently this ability is not available.