All ideas

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.

Had some major issues with users traveling to different locations using 2FA - support was unable to resolve other than by turning off 2FA for the whole account. Would it be possible to have the 2FA settings be applicable per user / line? Thanks!

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.

We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.

when listening to Voice mail by phone there should be a setting that we should be able to listen to newest message first Vs. oldest first

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...

I would like to have a way to see the client previous button layout. It is to easy to deploy a button template to the wrong phone. There needs to be a way that the button config can be restored or retreived from a config file. It would be nice to ...

When callers call in they currently hear "Call are being recorded" then "Thank you for calling XXX department, please hold." but we would like them to hear our company greeting first followed by "calls are being recorded". We fear that when they h...

Tracking Ticket Progress and Status to keep customer satisfaction.

Linux Mint is not currently supported per Customer support. Linux Mint is based on Ubuntu, and is a very popular distribution. Please add support for Linux Mint Cinnamon.