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Recent Reactions in the quick menu (or customized reactions quick menu)

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.
Dan Stotmeister over 1 year ago in RingCentral Web/Desktop App 0 Under review

2FA settings per-user instead of per account

Had some major issues with users traveling to different locations using 2FA - support was unable to resolve other than by turning off 2FA for the whole account. Would it be possible to have the 2FA settings be applicable per user / line? Thanks!
Kitsilano Family Law over 1 year ago in RingCentral Admin Portal 0 Under review

View Call Map

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
Edgar Jameson over 1 year ago in Hardware 2 Under review

Allow Live Streaming of RC Video.

We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.
Matthew Norce over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Listen to voicemail last in, first out

when listening to Voice mail by phone there should be a setting that we should be able to listen to newest message first Vs. oldest first
David Daskal over 1 year ago in RingCentral Phone 0 Under review

Transmission Results - Email Confirmation to include Attachments

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Back up customer phone button configuration

I would like to have a way to see the client previous button layout. It is to easy to deploy a button template to the wrong phone. There needs to be a way that the button config can be restored or retreived from a config file. It would be nice to ...
Joel Hawkins 104 10 months ago in RingCentral Analytics 0 Under review

Calls are being recorded message should come after personal greeting.

When callers call in they currently hear "Call are being recorded" then "Thank you for calling XXX department, please hold." but we would like them to hear our company greeting first followed by "calls are being recorded". We fear that when they h...
Bailey Hale 10 months ago in RingCentral Admin Portal 0 Under review

Add field to ticket/portal showing current level of Escalation.

Tracking Ticket Progress and Status to keep customer satisfaction.
CDW Admin 10 months ago in Developer Platform and APIs 0 Under review

RingCentral Meetings app: Add support for Linux Mint

Linux Mint is not currently supported per Customer support. Linux Mint is based on Ubuntu, and is a very popular distribution. Please add support for Linux Mint Cinnamon.
James Ayton 10 months ago in RingCentral Web/Desktop App 1 Under review