Customer Ideas Portal

Many Financial Advisors use your service as a compliant approved product. WealthBox is gaining in market share for CRM's with leading Financial planners. A direct interation would make adoption and retention with Ring Central much stronger.

We are an MSP, and from a Partner stand point we manage Ring Central phones for all our customers. There are some cases where we need to not provide any softphone access and just have them use the physical device, in those cases when the voicemail...

The ability to completely disable DND features on phones that are used in Lobby areas, or other areas worked by multiple people, would be very helpful. We have found that the DND button will be pressed/bumped by accident on one of these high prior...

This would be helpful for admins to be able to decide if an email alert should be sent to an employee for monitoring purposes.

On the RingCentral display on my PC, when I miss a call it is added to a list in my recent calls and it is highlighted with a dot indicating it was missed. Also, the Icon in my desktop ap tray displays a red dot indicating I have a missed call. Wh...

Mute current call that came in as an incoming call but not mute for warm transfer. A call comes in, we talk and it's determined that they need to be transferred. I mute that call so that in case they have new information to add like "I was able to...

Currently you only have the option to forward to voicemail, play an announcement, forward to extension or forward to external number for missed calls. This applies to all calls regardless if it's internal or external. It would be great if the syst...

The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.

Under Device Orders, show a column header with "city" where it was shipped to so that it is easier to find the order desired.

there should be a clearer way to "snap" the popup call box to the front.