All ideas

We want to use Softphone (RC Phone) through Microsoft Terminal Servers (RDP). There are about fifteen users per terminal server.

I am very frustrated trying to split the phone dial pad, call history list and the voicemail.. it shows the dialpad, the call history, and the voicemail list next to each other under the phone screen, with options to remove some, separate some, bu...

I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.

On RingCentral, we use the chat to add tasks for everyone. I would love to be able to sync those tasks that are created in RC to then add a task in HubSpot so that it appears on my checklist for the day.

Reporting is so important for management to use for offsite users. Allowing a group to filter by queue and users (not one or the other) or for that matter, expanding your analytics reporting to allow for managers to report on login and logout time...

it would be more usefull if we have a features where user under call queue can get 2 calls on her extension , if call went through to an extension , users under it can have visibility of that call and capability to put that call on her 2nd line if...

Please add a feature on RC app to check the status of the users added on a call queue

It would be very useful since the users won't have to put the opt out language manually at the end of each SMS they send to improve time and efficiency.

Save chat messages to local device so can be saved for future use.

Sync Ring Central with Dealer center CRM Automotive related so I am able to auto sync contacts/ calls from customers