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Add Search Box to Site Filter When Viewing User List

Add a search box in the filter by site dropdown when viewing the user list. This is included in the department field, why not the site list? We have multi-site enabled and have over 150 sites created. It sometimes takes forever to find the site ne...
Nick Rowland Corp almost 3 years ago in RingCentral Phone 1 Future consideration

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Call logs to be automatically entered into Case objects as well as Lead/Contact/Account in Dynamics 365 integration

We are using the Dynamics 365 integration and the auto-log feature for putting notes directly into a lead/account/contact is great for saving time for our sales team. However our Customer Service team do not have the same luxury as they are using ...
Guest almost 3 years ago in RingCentral Integrations 0 Future consideration

Polycom Phones - Message Light on LE+HotDesk

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest almost 3 years ago in RingCentral Integrations 0 Future consideration

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.
Guest almost 3 years ago in RingCentral Phone 1 Future consideration

Change the Ring Central App messaging Font to a Serif Font

Those who need to tell if a l is a l or an I
Servontius Turner almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Limited Call Log Access

Give a manager access to the call logs of the people that report to them without giving them access to the whole company? Like their boss's calls.
Guest almost 3 years ago in RingCentral Phone 1 Future consideration

Automatic notifications for SFTP failed to transfer recordings - Automate retry transfer for failed transfers

For those transferring recordings to long-term storage for compliance reasons, currently the only way to check for failed transfers is to navigate to: More>Apps and Resources> Archiver Beta Then navigate to the third Phone tab, select the Mo...
Guest almost 3 years ago in RingCentral Phone 0 Future consideration

Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Guest almost 3 years ago in RingCentral Video 0 Future consideration