All ideas

I don't want to count queue abandons at <30 seconds. They are hang ups and aren't valid in our performance data. Ring Central does not have the ability to set an abandonment threshold. I know that RC is not an ACD, but this should be a standard...

Adding option to change Operator extension in RingCentral App

I have phone numbers in tables/excel and I need to send text messages easely, not copy pasting each other to your app also if we can send it to more that 100 recipients.

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.

It would be helpful to be able to export an excel of all users/extensions along with all of their configuration settings. IE a detailed report with all the configured user settings (For auditing) such as who has personalized voicemail greeting set...

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.

Hi, It would be helpful if we have the ability to enable SMS feature for New Zealand numbers. It will be a big help if users can communicate thru SMS with their clients in New Zealand using their New Zealand number as SMS ID.

For the pixel book computer, I downloaded RingCentral meetings app for my company. For my meetings on Ring Central, I need to share my screen with my clients. Initially, I was able to share, but poorly. Now, when I click on share, my clients are n...

How to setup a feedback/survey for our RingCentral calls? For example, when the call is ended, the customer can press 1 or 2 to express satisfaction or not satisfaction.

RingCentral provides local dial-in numbers for virtually every major country except India. It's very helpful.